Call us on 01609 767 555 Monday to Friday 9 am to 4.30 pm

Warm & Well

Warm & Well in North Yorkshire raises awareness of the impact of cold homes on our health and wellbeing, offers practical solutions to reduce fuel poverty, and supports people and communities to stay warm and well in their homes.

Who we are

Warm & Well in North Yorkshire is a partnership project bringing together organisations from the public, private and charity sector with the aim of reducing the number of cold homes, cold people and cold deaths within North Yorkshire. By working together, the project aims to reach communities and households across North Yorkshire.

The project is managed by North Yorkshire Citizens Advice and Law Centre, and funded by North Yorkshire Council, as part of the Seasonal Health Strategic Partnership.

About us

Who is eligible for help?

  • Anyone who is unable to afford their energy bills or worried about heating their home
  • People on low incomes or benefits
  • Families with young children
  • Anyone with physical or mental health issues

Support for individuals

Warm & Well in North Yorkshire offers advice, guidance and hands-on support to residents across the county. This might include:

  • Advice on how to save money on energy costs, switching suppliers, grants and priority services
  • Home visits to advise on how to make your home warmer and more energy efficient, or for help with minor repairs
  • Access to a emergency funds for those in urgent need

Support for organisations

A range of support is available for frontline workers, organisations, groups and parish councils including:

  • Training and awareness on fuel poverty, energy efficiency, and how to apply for the Warm Homes Discounts scheme
  • Advice on how to set up winter schemes to keep communities safe
  • Campaigns, resources and top tips for providing guidance
  • Talks and information sessions

How to get help

Anyone can get in touch. Call the Helpline on 01609 767 555 (Monday to Friday 9 am to 4.30 pm) or make an online referral.

Make a referral

Referrals can be made into the project if someone is living in or at risk of a cold home or fuel poverty, struggling to afford their energy bills, or worried about winter. These can be made by professionals and by individuals themselves.

Warm & Well news

Visit our dedicated Warm & Well news page!


Keep up to date with the Warm & Well newsletter.

August 2023

April 2023

Our adviser will be attending Glusburn Institute - Community and Arts Centre this Monday 29th April for 3 face to face appointments.If you need to find a way forward through information or advice contact Glusburn Institute Community & Arts Centre on 01535 630 223 or email to book an appointment.For more information on the #CravenWellbeingNetwork visit ... See MoreSee Less
View on Facebook
We are #hiring for a Welfare Benefits Supervisor.Salary: £28,282 – £33,945 pro rata per annum (depending on experience) Location: Can be undertaken as a hybrid role with at least 2 days per week based in your choice of one of our North Yorkshire offices (#Northallerton, #Richmond, #Malton, #Scarborough, #Selby, #Harrogate, #Whitby and #Skipton).Hours: 22.5 – 37 per week (part time or full time, depending on experience)Applications closing date: 29 April 2024 (9.00am)Reserved interview dates: 7 – 8 May 2024For more information and your application pack ... See MoreSee Less
View on Facebook

Our partner organisations

Translate »