Adviceline freephone 0808 278 7900 Monday to Friday 9 am to 4.30 pm (except bank holidays)

We’re hiring – Advice Trainee

Salary: £22,366 pro rata per annum (pay award pending)
Hours: 22.5 – 37 per week
Responsible to: Advice Service Manager
Applications closing date: 24 June 2024 (9.00am)
Reserved interview dates: 27 June – 5 July 2024

Are you motivated by empowering and assisting others? Would you like to develop your knowledge so we can achieve our goal of helping everyone find a way forward, whatever problem they face? 

North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to their community. The role is office based only – this can be in any one of the following North Yorkshire offices: Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate and Skipton.

As an Advice Trainee you will learn about all aspects of our service and develop skills to deliver high quality advice on debt, welfare rights, employment, housing, family and other legal issues. This will be delivered mainly via telephone but also via email and face to face. 

The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills. You will need to have the ability to work on your own initiative and as part of a team. 

This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Advice experience is not essential and full training will be provided.

For more details please view:

Advice Trainee job pack
Application guidance notes

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