Employment
Expert advice on your rights at work. Free, confidential support to help you resolve workplace issues and understand your employment rights.

Service overview
Work is an important part of everyday life, and it’s essential to understand your rights and ensure your employer is meeting their obligations.
If you’re experiencing problems at work or are unsure where you stand, our Employment Service provides clear, practical advice to help you resolve issues and move forward.
You can also find general guidance on employment rights via the national Citizens Advice website.
Who this service is for
This service is for employees, workers, and job seekers across North Yorkshire who need support with workplace issues or employment rights.
Key issues covered by this service
- Pay, wages, and payslips
- Contracts and terms of employment
- Dismissal, redundancy, and notice periods
- Discrimination and unfair treatment
- Workplace disputes and grievances
- Sickness absence and leave entitlements
How we can help
- Provide clear, impartial advice on employment law & your rights
- Help you understand your options and next steps
- Support you in raising concerns or making a complaint
- Assist with preparing for meetings or hearings
- Signpost or refer you to specialist services where needed
What we can help you with
Workplace problems can be stressful and difficult to navigate, especially if you’re unsure of your rights or worried about the consequences of raising concerns. Our trained advisers can help you understand your situation and take practical steps to resolve issues.
Examples of support include:
- Advising you if you’re not being paid correctly or on time
- Helping you understand your rights around dismissal or redundancy
- Explaining contracts or changes to terms and conditions
- Supporting you if you are experiencing discrimination, harassment, or bullying
- Advising on sick pay, holiday pay, or parental leave
- Helping you deal with disputes, grievances, or disciplinary procedures
How to access our services
Contact methods
- Phone: Call our FREE Adviceline on 0808 278 7900
- Online enquiry: Complete our referral form
- In person: You can access support at our offices and outreach locations across North Yorkshire
We treat all information you share with us in strict confidence. Your details will not be shared without your consent unless required by law.
What to expect when you contact us
When you get in touch, one of our advisers will listen carefully to your situation and identify the best way to support you.
Step 1: Initial contact or referral
Step 2: Assessment of your case and circumstances
Step 3: Tailored advice, guidance, or legal support
Step 4: Ongoing support where needed

