Support for Clients with a Military Connection
Advice and support for people with a military connection in North Yorkshire. Free, confidential advice tailored to veterans, service personnel and their families and carers.
Service overview
We provide specialist advice and support for people with a military connection across North Yorkshire. This includes veterans, serving personnel and their families and carers. Our service recognises the unique challenges linked to military life and offers tailored, practical support to help people resolve issues and improve their wellbeing.
Who this service is for
- Veterans of all ages regardless of length of service
- Serving armed forces personnel
- Reservists
- Family members (partners, children, dependants)
- Carers and informal supporters
- People living in military communities or transitioning to civilian life
Key issues covered by this service
- Benefits and income maximisation
- Debt and money management
- Housing and homelessness
- Energy and cost of living
- Employment and transition to civilian life
- Family and relationship issues
- Immigration and resettlement
- Access to healthcare and wellbeing support
- Legal issues
What we can help you with
We provide tailored advice that reflects the realities of military life, including frequent moves, deployment and transitioning to civilian life. We support people with a military connection to deal with both immediate problems and longer-term challenges, helping to build confidence, resilience and independence.
Examples of support include:
- Difficulty accessing benefits after leaving service
- Managing debt or financial pressures
- Housing problems following relocation or discharge
- Challenges transitioning into civilian employment
- Family strain or relationship breakdown
- Navigating immigration or settlement issues
- Struggling with rising energy costs
How we can help
- One-to-one advice tailored to military circumstances
- Support with applications (benefits, housing, grants)
- Debt advice and budgeting support
- Casework for more complex issues
- Advocacy and liaison with other organisations
- Signposting to specialist charities and support services
- Helping build knowledge and skills to prevent future issues
How to access our services
Contact methods
- Email: catterick.connection@northyorkslca.org.uk
- Phone: Call our FREE Adviceline on 0808 278 7900
- Phone: Call our Team on 01748 902020
- Online enquiry: Complete our referral form
- In person: You can access support at our offices and our outreaches
Your information is kept secure and only shared with your permission.
What to expect when you contact us
Step 1: We will take the time to listen, understand your situation and identify the support you need
Step 2: You may be offered an appointment, phone advice, or referral to a specialist adviser
Step 3: Assessment of your needs
Step 4: Tailored advice and action plan
Step 5: Ongoing support or casework (if needed)