Housing
Expert advice on your housing rights and options. Free, confidential support to help you stay in your home, resolve disputes, or deal with homelessness.
Service overview
Housing issues can be stressful and uncertain, whether you’re facing eviction, dealing with poor living conditions, or worried about becoming homeless.
At North Yorkshire Citizens Advice & Law Centre, we provide clear, practical advice to help you understand your rights, explore your options, and take action to resolve your housing situation.
You can also find general guidance on housing via the national Citizens Advice website.
Who this service is for
This service is for people across North Yorkshire who need help with housing issues, including:
- Tenants in private or social housing
- People facing eviction or possession proceedings
- People who are homeless or at risk of homelessness
- Individuals experiencing problems with landlords or housing conditions
Key issues covered by this service
Our specialist advisers can offer advice and support to help you, focusing on:
- Threat of eviction or possession proceedings
- Homelessness or risk of homelessness
- Tenant rights and responsibilities
- Disrepair and poor housing conditions
- Issues with local housing authority decisions
What we can help you with
Housing problems can escalate quickly, particularly if you’re unsure of your rights or what steps to take. Our trained advisers can help you understand your situation and guide you through your options.
Examples of support include:
- Explaining your rights and responsibilities as a tenant
- Advising on eviction notices and possession proceedings
- Supporting you if you are homeless or at risk of homelessness
- Helping you address disrepair or unsafe conditions in your home
- Advising on decisions related to housing applications or local housing registers
- Helping you communicate with landlords or local authorities
How we can help
- Provide clear, impartial housing advice
- Help you understand your legal rights and options
- Support you in taking action to prevent eviction where possible
- Assist with resolving disputes with landlords or housing providers
- Signpost or refer you to specialist services where needed
How to access our services
Contact methods
- Phone: Call our FREE Adviceline on 0808 278 7900
- In person: You can access support at our offices and outreach locations across North Yorkshire
We treat all information you share with us in strict confidence. Your details will not be shared without your consent unless required by law.
What to expect when you contact us
When you get in touch, one of our advisers will listen carefully to your situation and identify how we can best support you.
Step 1: Initial contact and assessment
Step 2: Review of your housing situation
Step 3: Tailored advice and practical next steps
Step 4: Ongoing support where needed
