Adviceline freephone 0808 278 7900 Monday to Friday 9 am to 4.30 pm (except bank holidays)

Christmas 2023 opening hours

We’re closed from Monday 25th December and will be open again on Wednesday 3rd January.

If your query is urgent, we have a limited service available on 27th – 29th December and 2nd January on our freephone Adviceline.

The Adviceline number is 0808 278 7900.

You may have a wait to get through, but the call is free so please queue or try again a bit later.

Online advice is available 24/7 at and if you’re having a very difficult time and need to talk to someone about how you feel, you can call the Samaritans on freephone 116123 any time of the day or night.

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